Privacy Policy
Privacy Policy – Buyzenz
Last updated: June 29, 2025
Welcome to Buyzenz!
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase through our website and services (collectively referred to as the “Services”).
Our website and store are powered by Shopify, which helps us securely provide our products, process payments, and manage orders.
By accessing or using our Services, you agree to the collection and use of your information as described below.
🧾 Personal Information We Collect
When you visit or use Buyzenz, we may collect the following types of information:
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Contact Details: Name, billing/shipping address, phone number, and email address.
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Payment Information: Credit/debit card details, payment confirmation, and transaction data.
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Account Information: Username, password, and account preferences (if applicable).
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Order Details: Products viewed, added to cart, purchased, returned, or exchanged.
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Device Information: Browser, IP address, device type, and network details.
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Usage Data: How you browse or interact with our website.
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Communication Information: Any details you share when contacting our support team.
🔍 How We Collect Information
We collect personal information from the following sources:
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Directly from you — when you make a purchase, create an account, or contact us.
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Automatically — through cookies, analytics, and similar tracking technologies.
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From service providers — such as Shopify and delivery partners who help process your orders.
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From partners or third parties — when you engage with our ads, offers, or promotions.
🎯 How We Use Your Information
We use your information to:
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Process and fulfill orders (including shipping, returns, and payments).
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Provide customer support and respond to inquiries.
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Improve and personalize your shopping experience.
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Send updates, promotions, and offers (you can unsubscribe anytime).
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Detect and prevent fraud or unauthorized access.
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Comply with legal obligations and resolve disputes if necessary.
🤝 How We Share Your Information
We may share your information in the following ways:
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With Shopify, our eCommerce platform, for order processing and website management.
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With third-party service providers who handle shipping, payments, and analytics on our behalf.
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With marketing partners (as permitted by law) to deliver relevant ads and promotions.
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When required by law or legal processes, such as responding to valid government or law enforcement requests.
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In the event of a business transfer, such as a merger or acquisition.
We do not sell or rent your personal information.
🔐 Security and Data Retention
We take data protection seriously. All transactions are encrypted and handled through secure channels.
However, no system is entirely immune to risk, so we recommend not sharing sensitive details via unsecured communication channels.
We retain your data only as long as necessary to:
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Provide our Services,
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Fulfill legal or tax obligations, or
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Resolve disputes.
🌎 International Data Transfers
Your information may be transferred to or processed in countries outside your own (such as the United States or Canada) through Shopify or our other partners.
We rely on appropriate safeguards, such as Standard Contractual Clauses, to protect your data.
👶 Children’s Privacy
Our Services are not intended for children under 18 years of age.
We do not knowingly collect information from minors.
If you believe your child has provided personal data, please contact us to request deletion.
⚙️ Your Rights
Depending on your location, you may have the right to:
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Access and receive a copy of your personal data.
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Request correction or deletion of your information.
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Opt out of marketing communications.
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Withdraw consent (where applicable).
You can exercise these rights by contacting us at buyzenzcontact@gmail.com.
We may require identity verification before processing your request.
📬 Marketing Communications
You may receive promotional emails or SMS updates about new products or sales.
You can unsubscribe anytime by clicking “Unsubscribe” in our emails.
Even if you opt out, we may still send non-promotional messages related to your orders or account.
🧩 Third-Party Links
Our website may contain links to other websites not operated by Buyzenz.
We are not responsible for their content or privacy practices.
We encourage you to review the privacy policies of any external sites you visit.
🛡️ Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
Any updates will be posted here with a revised “Last updated” date.
📞 Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please contact us at:
📩 buyzenzcontact@gmail.com